Privacy Policy – Eccentric Scents LLC

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from eccentricscentsllc.myshopify.com, through our in-person mobile candle experiences, or any other associated channels managed by Eccentric Scents LLC.

Personal Information We Collect

When you interact with our online store or participate in our events (including mobile candle-making experiences), we may collect certain personal information to help process your order, improve your experience, or communicate with you.

This includes:

  • Order Information: Name, shipping and billing address, payment details (e.g., credit card numbers, email address, and phone number).

  • Device Information: IP address, web browser type, time zone, cookie information, pages viewed, and search terms used to find our site.

  • Event Data: When registering or attending a mobile candle workshop, we may collect information like your name, email, emergency contact, and any allergy or sensitivity notes you voluntarily provide.

We collect this information in the following ways:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

  • Forms filled online or in person

How We Use Your Personal Information

We use your information to:

  • Fulfill and deliver your orders

  • Process payments and provide confirmations

  • Communicate order updates, workshop reminders, or follow-ups

  • Improve our products, services, and website functionality

  • Screen for fraud and maintain secure transactions

  • Send personalized marketing and promotional offers (when consented)

Mobile Candle Experiences

For in-person services such as our Mobile Candle Experience, any personal information provided at registration (e.g., name, allergies, emergency contacts) is used solely for safety, scheduling, and customer experience purposes. We do not sell or share this data with third parties for advertising.

Photos taken during these events may be used in promotional materials (social media, website) only with your consent.

Sharing Your Information

We share your Personal Information only with trusted third-party partners to help us operate our business, such as:

  • Shopify (e-commerce platform)

  • Google Analytics (website analytics)

  • Shipping providers (e.g., USPS, UPS)

  • Payment processors (e.g., Shopify Payments, PayPal)

We may also share your information to comply with laws, regulations, or to protect our rights if legally required.

Behavioral Advertising

We use your data to show you ads that may be relevant to your interests. This includes retargeting through platforms like Facebook, Instagram, and Google. You can opt out using the links provided in the [original policy] or via:

You may also opt out at www.aboutads.info.

Your Rights

If you are a resident of the European Union, California, or any U.S. state with active privacy legislation, you may have the right to:

  • Access or request a copy of your personal data

  • Correct, update, or delete your information

  • Object to or restrict certain processing activities

  • Opt out of the sale or sharing of your personal data for advertising purposes

To exercise these rights, email us at:
📧 uniquescents@eccentricscents.com

If you visit our site with Global Privacy Control (GPC) enabled, we will treat this as a valid opt-out request for the browser and device used, where legally applicable.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined above unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

Do Not Track

Please note that we do not alter our data practices in response to “Do Not Track” signals from your browser. However, you may opt out of tracking by using available controls listed in the Behavioral Advertising section.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or to remain compliant with new legal requirements. Updates will be posted to this page and take effect immediately unless otherwise noted.

Contact Us

For questions, concerns, or to make a privacy-related request, contact us at:

📧 uniquescents@eccentricscents.com
📞 Call/Text: 813-591-4803
📍 Eccentric Scents LLC
15017 N. Dale Mabry Hwy #1270
Tampa, FL 33618